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Corporate Technical Support Engineer and Systems Administrator - MDG IT - Melbourne VIC (#1,452,384,574) 

Job offer #1,452,384,574 in Melbourne (Victoria), Australia

Melbourne VICM.D.G. IT is an Australian-based hosting provider with a focus on high-performance eCommerce application hosting. Our clients include SMEs and some of Australia's largest online retailers.Asa Systems Administrator you will ensure site availability and performance for millions of online shoppers. You will have direct contact with corporate customers and agencies and work with fast, modern systems and networks.An attractive salary package with annual pay review and ongoing career growth at an established, profitable company will be offered to the right candidate.Responsibilities:- Engineering and provisioning hosting infrastructure- Working with clients to implement best practice processes, including containerisation and CI/CD- Migration of services across platforms- Providing ticket-based support to clients, ranging from simple network issues to service migrations and performance audits- Overseeing client service setup- Performance testing of websites, servers, storage and networks- Monitoring of production servers and networks and responding to server alerts- Implementing containerisation and automation acrossa range of account life cycle processesMinimum qualifications:- A solid grounding in Linux and LAMP technologies: BASH, managing system services, interacting with processes, networking.- Demonstrated experience dealing with clients in a technical role: previous experience in a role with direct contact with customers (internal or external).- Unwavering professionalism toward clients- Bachelor of Science in Computer Science or a similar tertiary degree, equivalent professional qualifications or work experience,- An intelligent, energetic approach to problem solving- Strong written and spoken EnglishDesirable qualifications:- Familiarity with Docker and Kubernetes- Extensive knowledge of Linux and related tools- Fluency in PHP, Laravel, Python, Ansible- Experience with AWS, GCP- Previous exposure to mission-critical hosting environments- The ability to fluently communicate technical concepts to non-technical clientsThis is a permanent position of 38 hours per week, with four weeks paid annual leave.To apply, please click the 'Apply now' button below. Please include a cover letter with your application.Job Type: Full-time

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